This is a 15 minute phone conversation.

You can ask questions and express concerns. We want to make sure that you will get the most effective treatment for you.

Once we have decided to work together, we will schedule your first intake appointment, which is typically 60 minutes in duration. You will then receive an email with access to the secure client portal and all the intake paperwork.

You can log in by clicking here.

Please complete the paperwork at least 24 hours before your first appointment. This allows time for Mindspace Counseling to verify any benefits and ensure your file is ready for your intake.

Please make sure the equipment you will be using (i.e. computer, tablet, or smartphone) is working properly and you have stable Internet connection. Find a private space that is free of distractions and interruptions.

The first 1-2 sessions will involve a comprehensive evaluation of your needs. We will work together to create a treatment plan and establish mutually agreed upon goals based on your history, your needs, and expectations.

Ongoing sessions are typically 50-60 minutes in duration, one time per week, at an agreed upon time each day. We will work on the issues identified toward our established goals.

Yes. We offer online therapy to individuals physically located in North Carolina, Florida (http://www.flhealthsource.gov/telehealth/), and other parts of the world where laws and regulations allow.

Currently, we are in network with Cigna, CBHA (Carolina Behavioral Health Alliance) and Blue Cross Blue Shield of NC (PPO and Indemnity). Lin also work with Lyra Health.

If you have other insurance plans, choose to work with us as an out-of-network provider, and pay your session fees out of pocket, we would be happy to provide a receipt for services (called a superbill) for you to submit to your insurance. Once the claim is accepted, your insurance will mail you a check for the amount they agree to reimburse.

Please also note that intensive therapy is not covered by insurance.

Some helpful questions you can ask them:

• How much does my insurance pay for an out-of-network provider for individual therapy?
• Is there a deductible that has to be met before you reimburse for out-of-network therapy sessions? If so, what is it and how close am I to meeting that?
• Is there a limit to how many sessions you will reimburse for?

At the end of your first session, you will receive a text message from IvyPay, a confidential and HIPAA-compliant online payment system. Your credit card information will be requested and kept on file by IvyPay to charge any balances.

You can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to save by paying for therapy with pre-tax dollars.

如果我们双方决定开始咨询，会预约第一次咨询见面的时间，一般时长为60分钟。之后，您会收到一封电子邮件，其中包含进入到来访者账号以及填写相关文件的链接。

您可以点击这里登录.

请在您预约时间之前至少24小时完成。

请确保您将要使用的视频设备（电脑，平板电脑，或手机）功能正常，保证您有一个私密的空间能够进行视频咨询。

起初的咨询是我们互相认识、建立信任的时期，我会全面了解一下您的情况和诉求，我们会一同根据你的具体需求讨论和建立长期和短期的咨询目标，确定咨询计划。

我们会预约持续咨询的时间，一般为一周一次，每次50-60分钟。我们会就确定的目标一起努力。

是的。我可以为北卡和佛罗里达州的居民，以及美国以外其它国家和地区的居民（在法律法规允许的情况下），提供网络/视频咨询。

目前，我接收Cigna, CBHA (Carolina Behavioral Health Alliance) 以及 Blue Cross Blue Shield of NC (PPO, Indemnity, and State Health Plan). 我也接收Lyra Health。

如果您有其它的保险但是仍然希望接受我的咨询，我会为您提供收据，您可以使用这个收据向您的保险公司申请付费。请您首先向保险公司确认您的保险包含了out-of-network behavioral health benefits。

一些您可以询问的问题有：

• 我的保险有没有out-of-network behavioral health benefits? 如有，可以付多少？
• 我是否需要达到out-of-network deductible之后保险才有效？如果有，是多少？我已经达到了多少？
• 有没有咨询次数的限制？

第一次咨询结束后，您会收到一条IvyPay的短信，包含让您输入信用卡或借记卡信息的链接来存档。之后每次咨询结束，会通过存档的信用卡或借记卡收取费用。

您可以使用Health Savings Account (HSA) 或者 Flexible Spending Account (FSA)来支付，也可以用现金或支票。