General Questions
Mindspace Counseling is an online mental health counseling practice based in Charlotte, North Carolina, offering secure, confidential, and evidence-based therapy services for adults. We provide online therapy across North Carolina, South Carolina, and internationally when permitted by licensing laws.
We focus on client-centered care, trauma-informed approaches, and empowerment. Our therapists help clients discover their strengths, build resilience, and take active roles in their healing journey. We also foster collaboration, professional growth, and holistic well-being for our team.
Online therapy is available for adults and teens ages 15+ in North Carolina and South Carolina, as well as international clients where licensing regulations allow.
Yes. All sessions are conducted through HIPAA-compliant, secure platforms to protect client privacy and confidentiality.
Services
We provide evidence-based online therapy for a range of mental health needs, including:
- EMDR Therapy
- EMDR Intensive Therapy
- Anxiety Treatment
- Grief Counseling
- Perinatal & Postpartum Mental Health Counseling
- Couples Counseling
EMDR (Eye Movement Desensitization and Reprocessing) is a structured, evidence-based therapy that helps individuals process traumatic experiences and emotional distress. It is effective for trauma, PTSD, anxiety, grief, and other mental health concerns.
EMDR Intensive Therapy provides longer, focused sessions over a shorter period. It is ideal for clients seeking faster progress or those who are unable to commit to weekly sessions.
Yes. Our online anxiety treatment focuses on skill-building, emotional regulation, and addressing underlying causes of anxiety. We help clients regain control, calm their nervous system, and reduce panic, worry, or overwhelm.
Yes. We provide specialized counseling for depression, anxiety, and emotional challenges during pregnancy and the postpartum period, helping parents navigate this transformative life stage.
Yes. Our grief counseling offers supportive, compassionate care for those navigating loss, life transitions, and emotional challenges.
Yes. We offer online couples and relationship counseling to help improve communication, resolve conflicts, and strengthen partnerships.
Therapists
Our team includes licensed and EMDR-trained therapists in North Carolina:
- Tiffany Baldwin, MS. LCMHCA. – specializes in life transitions, anxiety, self-esteem, and women’s issues
- Sydney Keith, MSW. LCSWA. – specializes in postpartum/perinatal issues, anxiety, depression, and relationships
- Ashley Parks, MSW. LCSW. – focuses on trauma, PTSD, transgender & women’s issues
- Liz Rougeau, MA. LCMHCA. – specializes in postpartum depression/anxiety, life transitions
- Rebecca Blankenship, MA. LCMHC. – focuses on anxiety, trauma, OCD, panic
- Lin Hu, MA. LCMHCS. – specializes in anxiety, trauma, postpartum mental health, grief, acculturation
You can review each therapist’s page to get more information regarding the therapist’s clinical background, specializations, and treatment approaches. You can schedule a free 15-minute consultation with the therapist to ask questions and see if it is a good fit.
Payments & Insurance
Yes. Many of our therapists are in-network with Aetna, BCBS, Cigna/Evernorth, Ambetter, and State Health Plan. Out-of-network and self-pay options are also available.
Clients who are uninsured or not using insurance have the right to receive a Good Faith Estimate of the expected cost of services. This ensures transparency and allows clients to dispute any bill exceeding $400 above the estimate. More info: cms.gov/nosurprises
Session Logistics
Sessions typically last 50–60 minutes. EMDR Intensive sessions may be longer, depending on treatment goals.
You can schedule initial consultation or intake sessions through our online client portal or by contacting our Client Care Coordinator. Cancellations and rescheduling policies will be explained during your consultation or intake, and are outlined in our intake/consent paperwork.
You need a stable internet connection, a computer or mobile device with a camera/microphone, and access to our HIPAA-compliant telehealth platform.